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Steve DeFilippis – Vice President, Sales & Marketing
Steve’s experience spans 30 + years of Sales & Marketing achievement in the parcel delivery, transportation, logistics and fulfillment industry. His background highlights strategic planning and infrastructure building for sales, operations, branding and marketing initiatives along with the direct sales of key strategic, national and global accounts.
Steve worked for United Parcel Service for 21 years, serving as Corporate Vice President managing the company’s direct sales, telesales and customer service operations. Additionally, Steve managed UPS’s strategic business units, including their corporate service measurement/service quality group, research & development, call center operations, quality improvement and sales/operations training company wide.
Steve served as Vice President of Sales & Marketing for Quad/Graphics subsidiary, Parcel Direct Logistics Inc.; a nationwide ground parcel expeditor serving the B2C transportation markets. Steve worked with U.S. & International catalog, E-commerce and logistics companies providing solutions to improve cost and client satisfaction. FedEx Corporation acquired Parcel Direct and later rebranded it FDX Smartpost.
Steve also served as Vice President & Partner, Sales and Marketing for Fulfillment Technologies, a priority fulfillment services company providing 3rd party logistics, fulfillment and customer service solutions to B2B and B2C clients. Steve was responsible for sales and marketing strategies, business planning, management and operational integration throughout the organization.
Steve additionally served as International Regional Sales Manager – National Accounts for DHL Express (US). He was responsible for providing tactical and strategic direction and direct sales for International product and offerings.
Prior to joining Wavechange Logistics, Steve served as Business Development Manager – Midwest Region for YRC Logistics (a wholly owned subsidiary of YRC Worldwide). He was responsible for providing end to end supply change solutions helping businesses automate and improve shipment planning, optimization, administration and overall supply-chain processes for domestic and international operations.
Steve is a graduate of the University of Wisconsin, where he earned a B.S. in Journalism and from the Eli Broad Graduate School of Management, Michigan State University in Logistics. Steve and his wife Kristi and children reside in Hartland, WI.
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